FREQUENTLY ASKED QUESTIONS

What payments do you accept?

All major credit cards are accepted and preferred. Cash is accepted, but no change is provided.

Where do I park?

There is plenty of parking behind the Lab23 (the blue building that looks like a house and has a red front door). Choose any of the parking spaces with “Lab23” on them. Though on each sign it says to sign in when you arrive, there is no sign in sheet— just check in with me. 

Also, Graffiti Junction patrons are aloud to park in Lab23 spaces after 6 PM. If for some reason there are no parking spaces, there is a parking garage one block west of Lab23, the entrance of which can be found on Eola Drive between East Washington Street and a Central Blvd.

How do I either book a follow up visit, or see if I already have one booked?

If on a laptop, click “BOOK NOW” at the top right side of the homepage of www.menshairorlando.com. If using a smartphone, click the menu icon on top right side of page and select “BOOK NOW”.  Then, on both laptop and smartphone, click “Sign in” on the top right side of the page. Follow the prompts.

Then, if you want to check if you already have an appointment, click “My Appointments” at the top right side of the window. If you want to book a visit, check the box of each service you would like and click “continue”.

Choose the day/time and click continue. Fill in credit card info info and check all boxes. Click “Book appointment”. If the appointment has been scheduled in the system, you will receive a text notification and email.

What is the difference between Lab23, Awl Beauty, and The Orlando Men’s Hair Studio - By Mat?

The Orlando Men’s Hair Studio – By Mat’ is a private hair studio owned and operated by Mat Ellenburg that rents space from ‘Lab23’, the building which also houses ‘Awl Beauty’.

How long have you been a hairstylist?

After two years of apprenticeships, I got my cosmetology license on June 1st, 2009.

What complimentary beverages are offered?

Alcoholic:  Spiked seltzers, Beer, white wine, and red wine

Non-alcoholic: Usually Coke, Coke Zero, Sprite, Pepsi, energy drinks, sparkling water, and spring water.

How do I use a coupon code?

After I’ve completed your service in the hair studio, please make sure to give me the discount code before I run your credit card.

Can you charge me at my hair visit with the credit card I used to book the appointment?

If you added that card as your “card on file”, yes. 

If not, the card may only be charged when you cancel last minute, or reschedule your appointment last minute (within 24 hours of the appointment time).